LS Connect keeps you connected to important City of Lee’s Summit news and information, and also allows you to easily report some common non-emergency concerns such as potholes, codes violations, streetlight outages, and more. LS Connect is powered by SeeClickFix. LS Connect is available as a free mobile app, and the reporting feature is also available as LS Connect online.

LS Connect is available for free download on both the Apple App Store and Google Play Store.

1. Click on the orange "+" symbol from the menu at the bottom of the app. 

2. Add a photo, take a photo, or select no photo. If you can safely take a photo, we highly recommend including one to help us quickly identify the problem.

3. Select a location. Type in the exact address, use the locator arrow to pinpoint your current location, or drag the red "X" on the map and zoom in to the location of your concern. 

4. Select what type of concern you have from the category menu.

5. Add a description of the issue. Please pay special attention to any notes.

6. Answer any additional questions.

7. Click submit. 

Once submitted, you will receive updates on your concern as they become available. You can keep track of the concerns you have submitted by clicking on "Profile" from the menu at the bottom of the app.

LS Connect Online is another easy way to report issues through the City's website without downloading an app to your phone. This program is also powered by SeeClickFix. 

There are 11 common non-emergency concerns available for reporting in the app and/or online: curbs, potholes, trees/brush, property maintenance and code violations, erosion control, street deterioration/street failure, sign maintenance, storm box/inlet, sidewalks/paths maintenance, streetlight maintenance, or signal maintenance.

To report a concern not available in the LS Connect App or LS Connect Online, or for any other specific concerns, visit Contact the City for department-specific contact information. In life-threatening emergencies, always call 911. 

You can also click the “How Do I” tab at the top of the City’s website for more information on how to report various concerns or to learn more about City services.

Some issues may affect the traveling public and can be made aware of to others. For example, a pothole that was reported can be avoided by other drivers. This also reduces duplicate reporting.

While you can use the LS Connect app or LS Connect Online to report concerns 24 hours a day, 7 days a week, the City only responds to reports during regular business hours, which are from 8 a.m. - 5 p.m. Monday through Friday.

The LS Connect app or LS Connect Online should NOT be used to report any kind of emergency. In life-threatening emergencies, always call 911. For water or sewer emergencies, please call 816.969.7407.

Whether using the LS Connect app or LS Connect Online, you will be prompted to create a SeeClickFix account.

Note: The LS Connect app can be used without a SeeClickFix account, but you must register for an account to submit a report. LS Connect Online can also be used without an account, by submitting a report as a guest. However, if you submit as a guest, the City will not be able to contact you with any updates regarding your concern(s). 

You can download and use the LS Connect app without signing up for an account with SeeClickFix. The LS Connect app is a great way to keep updated on important City news and information, and conveniently links to the City’s events & meetings calendar, bill payment options, LSTV and more. However, you will not be able to submit a report through the app until you register for an account with SeeClickFix.

View SeeClickFix Terms of Use

Yes, you can use LS Connect Online without signing up for an account by submitting a report as a guest; however, if you do not have a SeeClickFix account, the City will not be able to contact you with any updates regarding your concern(s).

View SeeClickFix Terms of Use

When reporting a concern using the LS Connect app, there is an option for anonymity. With a SeeClickFix account, you can choose the option to hide your identity from public view. If you select this option, the City will not receive information about who reported the issue, but will still be able to provide you with updates. Please note that if you add any subsequent comments on the report, they will NOT be anonymous. You must have a SeeClickFix account to submit reports within the LS Connect app.

When reporting a concern using LS Connect Online, you have two options for anonymity. If you have a SeeClickFix account, you can choose the option to hide your identity from public view. If you select this option, the City will not receive information about who reported the issue, but will still be able to provide you with updates. If you do not have a SeeClickFix account, the second option is to submit a report as a guest. If reporting as a guest, the City will not be able to contact you with updates regarding your concern(s).

The City of Lee's Summit does not maintain all infrastructure within its city limits. For example, I-470, US-50, M-291, and M-150, along with the respective interchanges and frontage roads, are generally owned and maintained by the Missouri Department of Transportation (MoDOT). One of the benefits of LS Connect is that it can more effectively direct residents' concerns to the appropriate agencies beyond the City of Lee's Summit.

For example, if you try to report a pothole on a highway on-ramp, the category will be Pothole (MoDOT). After selecting this category, you will receive information on how to contact MoDOT with your concern.

LS Connect uses the location you selected to determine which agency is responsible for the concern. At boundaries or if map data is missing, the system will default to the City of Lee's Summit. If the City of Lee's Summit is notified of a concern that another agency is responsible for maintaining, staff will report the concern to the appropriate agency and then close out the request in LS Connect.

You can still report concerns through LS Connect Online above. You can either choose to sign up for a SeeClickFix account or submit as a guest. 

Residents can also contact the City for department-specific contact information and to complete a general contact form.