Schedule a Service Check

Meter Leak Check   

If a leak is suspected in a private water system call 816.969.1900. A service technician will check the water meter for an indication of a leak.

How To Detect Water Leaks

Pressure Test   

If pressure problems (high or low) are occurring, check for a pressure-reducing valve (PRV) installed on the private water system. Most PRV's are installed just after the main shut-off valve inside a home or business. Check that the PRV is set correctly for the pressure desired or required by any appliance(s) in the home or business. High water pressure problems can cause pipes to rub or bump inside the walls when not strapped down well. 

Signs of Pressure Regulator Problems

  • Pounding sound while the water is running.
  • Happens at more than one faucet.
  • Turning on other faucets changes the cadence.
  • Pressure changes the pounding.

*While the pounding is occurring, check to see if it is coming from the regulator. If so, it may need to be replaced.

If pressure problems continue or there is not a PRV, call 816.969.1900.

Plumbing Noises

Common plumbing noises and causes

After-Hours Emergency Number

After 5 p.m. and on weekends call 816.969.7407.